Frequently asked questions

If you do not keep all your records at the company’s registered office, you need to inform Companies House of your SAIL details (Form AD02) and which records you hold there.

https://www.gov.uk/government/publications/file-a-single-alternative-inspection-location-ad02

A SAIL address is a Single Alternative Inspection Location where a company or LLP can keep its statutory records and make them available for public inspection, if this is required.

Although a SAIL address is not a legal requirement, it might be used for convenience as an alternative inspection location to the registered address.

A SAIL address has to be in the same jurisdiction as the registered office.

You do, indeed. All companies and partnerships incorporated in the UK are required to have a registered address. Charities will need a contact address that is displayed to the public. Our blog here explains all the UK regulations on registered address requirements.

If your company or charity is not yet registered, you can find out how to do that here.

No sorry, it is a legal requirement in the UK for all service providers to sell a virtual office trading address WITH a registered address service.

Yes, this is known as your Company Registered Address.

When one of our locations offers a registered address facility, it will be shown on the order page and can be added to your virtual office at that point. Please note, you must have a limited company in order to be able to use the registered address service, which costs an additional £7.99 per month. All official mail from Companies House will then be accepted and handled for you. We’re nice like that.

If your company or charity is not yet registered, you find out how to do that here.

You can build your bespoke virtual office package online, or call 0330 223 2605 to speak to someone directly. We live and breathe virtual office space, so are more than happy to have a chat and give you the low-down.

Don’t worry if you haven’t yet formed the company, as you can still order a virtual office address. Preparation is key.

When you reach this stage in the order process, simply state ‘to be confirmed’ and you can update us on your company formation when you have the details. If you’d prefer, you can call a member of our friendly team who can provide you with more information and help with the next stages in your company journey.

Yes, you can absolutely use our address as your registered office address for HMRC, our registered address service add-on costs £7.99 per month.

A company must, at all times, have an ‘appropriate address’ as their registered office address where documents can be delivered and acknowledged.

When you register your business with HMRC, they require you to provide a registered office address. This is the official address where all important documents and correspondence from HMRC will be sent. By using a virtual business address, you can meet this legal requirement while enjoying the flexibility and convenience that our service offers.

Using a virtual HQ as your registered office address offers many advantages. You can separate your personal address from your business address. This helps to protect your privacy and ensure that your personal information remains confidential.

You can trust that we’ll quickly forward any mail sent to your registered office address so that you never miss any important documents or communications.

When you register your business with Companies House, they require you to provide a registered office address. This is the official address where all important documents and correspondence from Companies House will be sent. By using a virtual business address, you can meet this legal requirement while enjoying the flexibility and convenience that our service offers.

Using a virtual HQ as your registered office address offers many advantages. You can separate your personal address from your business address. This helps to protect your privacy and ensure that your personal information remains confidential.

You can trust that we’ll quickly forward any mail sent to your registered office address so that you never miss any important documents or communications.

We have a BLOG to explain everything you need to know about a registered address!

Your registered address is purchased in conjunction with your virtual address, and typically costs £7.99 per month.

Although you don’t need a registered address if you’re not a limited company, we know for freelancers and sole traders that having a virtual office address can help you appear just that little bit more professional. Contact a member of our friendly team to talk through your options.

You can start using the registered address in as little as 24 hours after we have verified your identity.

All statutory records must be kept at the registered office and made available for public inspection there, unless a SAIL address is used. You may also choose to keep the information at Companies House instead.

If requested, companies must make their statutory records available to be inspected for a period of at least 2 hours, between 9am – 5pm, on a given working day.

This is a relatively straightforward process, which we provide as a service.

If you don’t fancy passing the gauntlet to us, you can either do this online, via Companies House Webfiling, or by completing a paper return.

No. When registering for VAT in the UK, the address you’re required to enter on the VAT application is the address where you carry out your day-to-day work. This location is also where your statutory records must be kept.

If you currently work from home, this is your business address to be used for VAT registration.