Frequently asked questions

A SAIL address is a Single Alternative Inspection Location where a company or LLP can keep its statutory records and make them available for public inspection, if this is required.

Although a SAIL address is not a legal requirement, it might be used for convenience as an alternative inspection location to the registered address.

A SAIL address has to be in the same jurisdiction as the registered office.

If you do not keep all your records at the company’s registered office, you need to inform Companies House of your SAIL details (Form AD02) and which records you hold there.

https://www.gov.uk/government/publications/file-a-single-alternative-inspection-location-ad02

To change the destination of your telephone number diversion, please contact us.

A monthly rolling contract will apply.

When clients call your number, the call will be diverted to your mobile or landline, depending on your preference. No need for additional phone lines or equipment.

Yes, our lovely telephone answering team is UK-based! We believe our team offers the best answering service for customer support and the best UK call handling service for startups!

All of our virtual offices are part of thriving business centres and office complexes. You’ll find each of our locations fully staffed, with a working reception. Not only does this mean you’ll get a lovely welcome when you enter, so will your clients too. Remember, first impressions always count.

Yes, virtual tenants can book meeting rooms at any of our locations across the UK.

For sole traders and partnerships, your mail will be accepted as your ‘trading as’ name. For example: Joe Bloggs trading as (T/A) J. Bloggs & Co.

This will be held at the office and you can collect it, or have it forwarded to your home address as an optional extra. You can select mail forwarding service as part of the checkout process. Easy peasy.

You can book a meeting room by the hour, half day or full day, depending on your needs. When booking, you pay for the room and facilities, such as use of the TV screens, flip charts etc. Exactly what is included will vary by location, so please get in touch to enquire about your specific virtual office.